Zertificon has been developing enterprise-grade software for secure digital communication for over 20 years — made in Germany. Our customers include corporations, energy providers, and public institutions. Our products cover secure email encryption, large file transfers, and compliance-ready data exchange in the German energy market.
With 130 employees from over 30 countries, we build solutions that combine cybersecurity, data privacy, and independence. To support our growth and revenue strategy, we’re now looking for a new team member to strengthen our Revenue Operations function.
Revenue Operations Manager (RevOps)(m/f/d) - B2B Software Business
Berlin
Full-time
Permanent employee
Untertitel
Your tasks
Your Role: Bring Clarity, Structure, and Impact to the Revenue Funnel
As part of the Revenue Operations (RevOps) Teams, you'll be the central link between Sales, Marketing, Finance, and Product. You’ll shape smooth workflows, ensure transparency through reporting, and create a reliable foundation for revenue decisions.
As part of the Revenue Operations (RevOps) Teams, you'll be the central link between Sales, Marketing, Finance, and Product. You’ll shape smooth workflows, ensure transparency through reporting, and create a reliable foundation for revenue decisions.
- Design and improve sales processes: You’ll structure lead and opportunity workflows — from qualification to quoting — and optimize them for clarity and efficiency
- Data-driven steering: You build and maintain KPIs, forecasts, and dashboards. When performance veers off track, you proactively suggest action or escalate to the C-level
- CRM ownership: You manage and develop our SugarCRM system, ensure clean data structures, and drive active usage across teams
- Enforce internal standards: You ensure SLAs, documentation guidelines, and process rules are followed — with clear controls, feedback loops, and follow-ups
- Align cross-functional teams: You manage process handovers and shared understanding between Sales, Marketing, Finance, and Product
- Support tool and process rollouts: You lead the implementation of new processes or tools, provide training, and ensure adoption through clear communication and documentation
Your profile
- Experience in Sales Operations, CRM Management, or Revenue Operations, ideally in a B2B software environment
- Solid understanding of business processes and how they contribute to revenue growth
- Strong analytical skills and confidence working with numbers and tools like Excel or Calc
- Experience working with CRM systems — ideally SugarCRM
- A structured, independent working style and a good sense of priorities and detail
- Excellent communication skills in German and English one of them must be C1 the other can be B2
We offer
- Flexible hours and home office options
- Mobility: free Germany-wide public transport ticket, bike leasing, or parking
- Subsidies for meals (e.g., delivery services) and home office internet
- Urban Sports Club membership for flexible fitness and wellness
- Office perks: rooftop terraces & green courtyard, organic fruit and drinks, personal packages accepted at the office
- Get-togethers: monthly Pizza Friday, regular team events, big summer party
- Responsible leadership: structured onboarding, regular feedback, clear goals
- Innovative without startup risk: profitable for 20+ years, self-funded innovation with strong global potential
- International team: 120+ colleagues from 30+ countries, open and collaborative culture
About us
Why Zertificon?
Zertificon stands for securing digital business. We develop trusted IT security solutions "Made in Germany" – built for businesses that value both protection and usability.
If that resonates with you, we’d love to hear from you.
Zertificon stands for securing digital business. We develop trusted IT security solutions "Made in Germany" – built for businesses that value both protection and usability.
- Independent & committed: For over 20 years, we’ve built secure communication tools – as an owner-managed company with a clear stance
- Purpose-driven: We believe that digital communication must be secure and free. If you think Edward Snowden did the right thing as a whistleblower, we might just share the same values. As a sign of our support, we donate €1,000 to an organization that supports Edward Snowden for every new hire who mentions him in their application
- Hands-on excellence: We take on complex challenges because we can. Our in-house experts are top-tier – even external specialists often learn from us. When we want the best, we build it ourselves
- Agile by conviction: We think fast, act pragmatically, and improve continuously. No bloated processes, no “that’s just how it’s always been done.” Initiative is welcome – but of course, it will be challenged, and not every idea will make it through unchallenged
- Security that works: We build software that’s not only secure, but actually usable – not just for large enterprises with dedicated highly skilled IT teams, but also for small and mid-sized businesses that need strong security without the complexity
- Diverse & international: Our team of 130 people from 30+ countries shares one mission: making secure digital communication easily accessible to businesses of all sizes
If that resonates with you, we’d love to hear from you.